These terms govern use of the Al Khaleej Opticals website and services in the United Arab Emirates. AI frame recommendations are advisory only and do not replace an in-person examination.
Last Updated: May 2026
Welcome to AL KHALEEJ OPTICALS. By accessing and using our website, services, and products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or services.
1. Acceptance of Terms
By accessing this website, booking appointments, purchasing products, or using any services provided by AL KHALEEJ OPTICALS, you agree to these Terms & Conditions and all applicable laws and regulations.
2. Services Provided
AL KHALEEJ OPTICALS provides professional optical and vision care services, including but not limited to:
- Eye Examinations
- Prescription Glasses
- Contact Lens Consultations
- Sunglasses
- Lens Technologies
- Repairs and Adjustments
- Corporate Vision Care Solutions
- AI Frame Finder Recommendations
All services are subject to availability and professional assessment.
3. Appointments
- Appointments may be scheduled through our website, phone, or in-store.
- Please arrive on time for scheduled appointments.
- Late arrivals may result in reduced consultation time or rescheduling.
- AL KHALEEJ OPTICALS reserves the right to reschedule appointments when necessary.
4. Product Information
We strive to ensure that all product descriptions, images, pricing, and specifications displayed on our website are accurate.
However, minor variations may occur due to:
- Product updates from manufacturers
- Screen display differences
- Availability of stock
- Supplier changes
5. Pricing & Payments
- All prices are displayed in UAE Dirhams (AED) unless otherwise stated.
- Prices may change without prior notice.
- Full payment may be required before order processing.
- Accepted payment methods may vary depending on availability.
6. Prescription Responsibility
Customers are responsible for ensuring that prescription information provided to AL KHALEEJ OPTICALS is accurate and up to date.
We are not responsible for issues arising from incorrect or outdated prescription information supplied by customers or third-party providers.
7. Returns & Exchanges
- Returns and exchanges are subject to our Return Policy.
- Customized prescription lenses may not be eligible for return unless a manufacturing defect exists.
- Products must be returned in original condition and packaging where applicable.
- Proof of purchase may be required.
8. Repairs & Warranty
Warranty coverage varies depending on the product and manufacturer.
- Warranty does not cover accidental damage or misuse.
- Repair timelines may vary depending on product type and availability of parts.
- Assessment may be required before repair services are approved.
9. Intellectual Property
All website content including text, graphics, images, logos, designs, trademarks, and other materials are the property of AL KHALEEJ OPTICALS unless otherwise stated.
Unauthorized reproduction, distribution, modification, or use of any content is strictly prohibited.
10. Website Usage
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to systems or data.
- Distribute harmful software or malicious code.
- Interfere with website functionality or security.
- Use website content without permission.
11. Limitation of Liability
AL KHALEEJ OPTICALS shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Use of our website
- Delays in service delivery
- Product availability issues
- Technical interruptions
- Third-party services or websites
Our liability shall be limited to the extent permitted by applicable laws.
12. Third-Party Links
Our website may contain links to third-party websites for convenience. AL KHALEEJ OPTICALS is not responsible for the content, security, privacy practices, or availability of such websites.
13. Privacy
Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as outlined in the Privacy Policy.
14. Modifications to Terms
AL KHALEEJ OPTICALS reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.
Continued use of our website following any changes constitutes acceptance of the revised Terms & Conditions.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.
Any disputes arising from the use of this website or our services shall be subject to the jurisdiction of the competent courts of the UAE.
16. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
AL KHALEEJ OPTICALS
Ras Al Khaimah, United Arab Emirates
Phone: +971 56 774 3136
Email: alkhaleejoptmain@gmail.com